FT. LAUDERDALE, Fla. – Digital payment processing service provider Segpay announced today that it has made “system-wide enhancements” to its merchant services platform. The company said the updates are “designed to improve the suite of solutions offered to merchants” and will “enhance the payments experience from real-time reporting to simplified client management.”
According to Segpay’s announcement, its new Systems Status Page “reports any issue in real-time going back over the past seven days.”
“It’s designed as a performance tracker of all systems and will describe any incident as well as if and how it was resolved,” Segpay added in its announcement. “Merchants can subscribe to receive text and email alerts from the Systems Status Page managed by Segpay’s IT department.”
Jeff Rosenzweig, Segpay VP of Operations said Segpay is “excited to be the first company in the space to offer a real-time reporting tool for our merchants,” adding that the move “furthers our mission of being transparent with our clients at every step of the payment process.”
Segpay also announced the launch of its new Merchant Portal, “developed with a simplified, modern look showcasing the platform’s powerful functionality.”
The company said the new design of the Merchant Portal “provides additional space at the top of the pages allowing for more room to view search results, adding that the portal will also “become a central location for necessary Know Your Customer (KYC) document management allowing merchants to easily locate requirement documents through a tab system.”
“These updates elevate and simplify the payments experience while still providing a modern, sophisticated design,” said Segpay CEO Cathy Beardsley. “In a year that has been challenging for us all, we really wanted our merchants to be able to focus on their business as we continue to help them get paid.”
Segpay has also updated its API process allowing merchants to look up a credit card number to determine if it was ever used for a successful transaction at Segpay. The company said this feature “provides advanced merchants a way to build their own system through the lookup” adding that it’s “a process necessary with the upcoming French age verification laws.”
For more information about Segpay’s new enhancements and upgrades contact sales@segpay.com.
